Returns & Exchanges

At Locs of Love LLC, we want you to feel confident in your beauty journey; if you are not completely satisfied with your purchase, we offer returns on unopened and unused products within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for your return to receive a Return Authorization and prepaid shipping label.

• 2.
  Prepare the Package

  Securely pack the items in their original, unopened packaging to ensure they remain in sellable condition during transit.

• 3.
  Ship the Items

  Affix the provided return label to your package and drop it off at any authorized carrier location within 7 days of receiving your authorization.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-10 business days.