Returns & Exchanges
At Locs of Love LLC, we want you to feel confident in your beauty journey; if you are not completely satisfied with your purchase, we offer returns on unopened and unused products within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Authorization and prepaid shipping label.
- 2.Prepare the Package
Securely pack the items in their original, unopened packaging to ensure they remain in sellable condition during transit.
- 3.Ship the Items
Affix the provided return label to your package and drop it off at any authorized carrier location within 7 days of receiving your authorization.
- 4.Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-10 business days.
